Data Collection

Types of Data Collected

We collect the following types of personal information to provide and improve our services:

• Names: Full names or usernames you provide when creating an account.
• Email Addresses: Contact information used for account creation, communication, and account recovery.
• Payment Details: Billing information, such as credit card numbers or other payment method details, required for processing transactions.
• Identification Information (IDs): Government-issued IDs or other verification documents, where applicable, to confirm your identity.

We may also collect non-personal data, such as browsing patterns or device information, to enhance your experience on our platform.

Purpose

We collect this data for the following reasons:

• Account Creation: To set up and manage your Datafrik account.
• Payment Processing: To facilitate secure transactions for services or subscriptions you purchase.
• Identity Verification: To ensure the security of our platform and comply with legal requirements.

Usage

We use your personal information responsibly to deliver and improve our services. Specifically, we may:

• Provide access to Datafrik’s features and services tailored to your account.
• Enhance your user experience by personalizing content and recommendations based on your preferences and activity.
• Communicate with you about account updates, service changes, or promotional offers (you may opt out of marketing communications at any time).
• Analyze usage trends to improve our platform’s functionality and performance.

We do not sell or share your personal data with third parties for their own marketing purposes without your explicit consent.

Security

At Datafrik, we take the security of your personal information seriously. We implement industry-standard measures to protect your data from unauthorized access, loss, misuse, or alteration. These measures include:

• Encryption Standards: We use SSL/TLS encryption for data in transit and AES-256 encryption for data at rest.
• Secure Payment Processing: Our payment processing systems are PCI DSS compliant, ensuring that all payment information is handled securely.
• Data Access Controls: Access to personal data is restricted to authorized personnel only and controlled via role-based access management.
• Regular Security Audits: We conduct regular vulnerability assessments, penetration tests, and security audits to identify and mitigate potential risks.
• Infrastructure Security: Our servers are hosted in a secure, monitored data center, and we use firewall and intrusion detection systems to protect our network.
• Certifications: Our platform adheres to industry standards and certifications.

While we strive to protect your data, no system is completely immune to risks. In the event of a data breach, we will notify affected users promptly and take appropriate steps to mitigate harm, in accordance with applicable laws.

User Rights

We respect your control over your personal information. As a Datafrik user, you have the following rights:

• Access: You may request a copy of the personal data we hold about you.
• Correction: If your information is inaccurate or incomplete, you can ask us to update it.
• Deletion: You may request the removal of your personal data from our systems, subject to certain exceptions (e.g., legal obligations or unresolved transactions).
• Opt-Out: You can unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly.

To exercise any of these rights, please reach out to us at support@datafrik.co. We will respond to your request within a reasonable timeframe, typically within 30 days, unless otherwise required by law.